Rob Boles points me to the Stages Of A Disaster as outlined by Ray Schurfield. Rob looks at how social media can be used at each stage. Decisions For Heroes will focus initially on the first & last.

• Heroic (Immediate) - person takes actions to protect lives and property. Social Circle = family, neighbors & emergency teams.


• Tunnel Vision (Weeks, to Months) - detachment & emotional numbing with person very-activity focused on basic tasks. Social Circle = Family, friends, work colleagues, civic groups.


• Honeymoon (One Week to Three Months) - strong sense of lived through an experience, clearing debris and wreckage. Social Circle = Pre-existing & emergent community groups.


• Disillusionment (Third Week Onward) - disappointment, anger, sadness over unfilled promises of aid. Focused on rebuilding personal life and sense of community lost. Social Circle = Self, Family.


• Reconstruction/Recovery (Lasts of Several Years) - sense of determination in solving problems, seeking help and rebuilding lives. Social Circle = Community Groups, Government