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New Incident Tasking Categorisation



We're testing new analysis of team response times with one of our large organisations. This allows teams to measure and trend their "Time-To-Mobile" (also known as Notice To Move or NTM) which is the time it takes from an Alert until you are Mobile enroute to the incident. This lets teams make sure they are responding within target response times.

When you add an incident, you now get 3 options.

Immediate Tasking - this is the typical setting for first response teams. Your team are going from station, home, or work and are trying to get their equipment or vehicles mobile to the incident as fast as is safely possible.

Pre-Tasked - this is the case when your team are put on alert that they will be required at a certain time. This might be waiting for somebody to get to a certain altitude on a mountain, for a ship to come into fuel range, or knowledge that you are required at a forest fire the next day. In this case the time-to-mobile is not important to the success of the response and we will not compare it against your targets.

Tasked While Mobile - in this case, your team were already mobile on a training exercise or returning to base. In this case your time-to-mobile will be almost zero, so we will not include it in your target responses.

While the response time targets, trending, and analysis are not available to everyone yet, we decided to switch on the data input side so you can begin categorisation. Please note, any past incidents can be edited if you'd like to back-date the tasking on them. We'll let you know once the response time analysis is live for everyone - please submit any requests on this topic to info@decisionsforheroes.com

Share   and spread D4H :-)

Comments (2)

Daryl Toogood Berkshire SAR Dogs
Friday, 4th December 2009

Looks good, although I don't think it will be a great deal of use to my team.

One thing that would be good is for Standby's to have their own category as they don't all turn into shouts......

Robin Blandford Decisions For Heroes
Friday, 4th December 2009

Hey Daryl - if you mark callout Taskings as [Pre-Tasked] then we'll know you're waiting around for the Mobilisation. Further if you click [then stooddown] after Alerting we can categorise them out easily for you. e.g.

[Tick Pre-Tasked]
[Alerted 10:00]
mobilizing [Tick Then Stood Down]
[Stood-down 12:32]

P.S. Animal qualifications are currently underway! Should have something really soon.

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